Contact and Support
WTRHXA scooters and e-bikes are sold through Amazon, and Amazon keeps the full record of every order. That makes it the fastest place to get help, whether it is a delivery, a return or a part that needs replacing.
Help with an order
Start From Your Amazon Order
Open the order in your Amazon account and choose the option that fits. The support team sees the model, the configuration and the delivery date right away, so you skip the back-and-forth. That covers:
- Tracking a delivery
- Returns and refunds
- Payment or billing questions
- A scooter that arrived damaged
- Repairs and replacement parts
- Warranty claims and complaints
Have your order number and, for a repair, a short video of the problem ready. It speeds things up.
Before you buy
Most Answers Are on the Home Page
Which model fits your route, how far a charge really goes, how to charge and store the battery, and which versions have a seat, suspension or app control are all covered there.
Brakes feel different, the battery swells or gets hot, or the folding latch will not lock? Stop riding and reach out through your Amazon order before using the scooter again.
About this website
As an Amazon Associate, this site earns a commission on qualifying purchases made through its links. It does not take orders or payments.
Site administration only: use the contact form in the WHOIS record for wtrhxascooters.com.